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Refund & Cancellation Policy

Please read carefully before making a donation

Thank you for choosing to donate to Millat Charitable Trust. Your generosity helps us provide healthcare, education, and social welfare services to the underprivileged. Please read our refund and cancellation policy carefully before making a donation.

1. Refunds

All donations made through our website are considered final and non-refundable. If a donation was made in error or the donor wishes to request a refund, Millat Charitable Trust will review the request on a case-by-case basis. Refunds are not guaranteed and the final decision rests with the Trust.

  • Refunds may take up to 14 business days to process if approved.
  • Refunds will be issued to the original payment method.
  • Donations made via third-party platforms may have additional processing times.

2. Cancellations

If you wish to cancel a donation, please contact us immediately at millatcharitabletrust@gmail.com. Donations that have not yet been processed may be cancelled. Once processed, donations cannot be cancelled.

3. Payment Methods

We accept donations via various methods including:

  • Credit/Debit Card
  • Net Banking
  • UPI Payments
  • Cheque or Demand Draft (Please contact us for details)

Ensure all payment details are entered correctly to avoid errors.

4. Errors

If there is an error in your donation (such as wrong amount or duplicate payment), contact us immediately at millatcharitabletrust@gmail.com. We will make every effort to correct the issue.

5. Timeframe for Refunds

Approved refunds will typically be processed within 7-14 business days. The time may vary depending on the payment method and bank processing times.

6. Exceptions

Some donations may be non-refundable due to processing charges, third-party platform policies, or specific fundraising campaigns. We will clearly communicate such conditions during donation.

7. Frequently Asked Questions

  • Q: Can I get a refund if I change my mind?
    A: Refunds are not guaranteed, but you can contact us for review.
  • Q: How long does it take to process a refund?
    A: Usually 7-14 business days after approval.
  • Q: Can I cancel a recurring donation?
    A: Yes, contact us immediately to cancel any scheduled payments.

8. Contact Information

For questions regarding refunds or cancellations, please reach out to us at millatcharitabletrust@gmail.com or call us at 022-63766399.